Patient Engagement Project Specialist

Karachi, Pakistan
Contracted
Marketing & PE
Entry Level
Patient Engagement Project Specialist

The Patient Engagement Project Specialist will be dedicated to drive patient enrollment, patient engagement and 
patient experience initiatives for clinical research studies.


DUTIES & RESPONSIBILITIES
  • Drive project success with appropriate stakeholders for patient enrollment, patient retention and patient experience on clinical research studies
  • Planning, organizing and directing activities on clinical trial projects including but not limited to assessing requirements, establishing timelines for tasks and creating tools to manage the project
  • Responsible for scheduling/attending project planning meetings (study start up, kick off and other relevant meetings
  • Responsible to collaborate with cross-functional stakeholders to outline project level tasks and ensure a effective project plan is in place clearly outlined deliverables for each team
  • Serve as a primary contact for the marketing department for study specific projects
  • Proactively manage project level tasks and ensure effective project plans are in place
  • Create data tracking tools and track project specific data daily, present data to management and leadership in the project specific huddles
  • Responsible for project launch activities, coordination with stakeholders and overall project success for the team
  • Work with teams to ensure we meet our patient engagement goals annually
  • Work on creating custom patient engagement plans and retention strategies for patients
  • Defines, standardizes, and communicates best practices that showcase the value of PE, including examples of industry-wide cases and trends.
  • Tracks Key Performance Indicators (KPIs) and measurable outcomes for PE by utilizing dashboards and presenting data to leadership
  • Assists with all other projects and tasks for Patient Enrollment, Patient Retention and Patient Experience
  • Additional responsibilities as needed


KNOWLEDGE & EXPERIENCE

Education:
  • Bachelor’s degree with a concentration in medical/health sciences or a Medical Graduate from a 4 year(s) accredited program/college with relevant clinical research experience.
  • Masters in Business Administration/Healthcare Management or Project Management Certification preferred
Experience:
  • 1-2 years of experience working in Clinical Research
  • Project Management experience (preferred)
Credentials:
  • N/A
Knowledge and Skills:
  • Sound knowledge of Clinical Research Protocols, and understanding of IRB/FDA regulations with GCP/ICH guidelines knowledge
  • Ability to think analytically and critically to identify training needs and design training plans
  • High typing speed (WPM) 50+ preferred
  • Computer proficiency, especially in Word, Excel, Outlook, and Google Docs
  • Excellent communication and customer service skills
  • Outgoing personality
  • Well-organized with attention to detail
  • Must be able to multitask
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