Administrative Assistant I

Jersey City, NJ
Full Time
Clinical Operations
Entry Level

Administrative Assistant I

The Administrative Assistant I works in tandem with our clinical research staff and multiple other departments to provide excellent customer care to patients participating in our clinical research trials. 

DUTIES & RESPONSIBILITIES 

  • Checking patients in at the front desk. 
  • Answer and direct phone calls. 
  • Organize and schedule appointments. 
  • Plan meetings and take detailed minutes. 
  • Write and distribute emails, correspondence memos, letters, faxes, and forms. 
  • Assist in the preparation of regularly scheduled reports. 
  • Develop and maintain a filing system. 
  • Provide administrative support to the site management and the clinical staff. 
  • Properly and timely escalate all administrative issues to be resolved in a professional and efficient manner 
  • Manage office supplies 
  • Sanitizing 
  • Assist in Opening and Closing the clinic as needed 
  • Clincard payments (office visits, eDiaries, safety calls) 
  • Scheduling transportation for patients to and from site 
  • Preparing the patient lobby 
  • Managing patient scheduling 
  • Any other duties/ tasks assigned by the manager 

KNOWLEDGE & EXPERIENCE 

Education: 

  • High School Diploma or equivalent required  

Experience: 

  • Previous experience working in a medical office  

Credentials: 

  • N/A 

Knowledge and Skills: 

  • Proficiency with computer skills required. 
  • Able to handle multiple tasks at a time with attention to detail. 
  • Must be reliable and have strong communication skills 
  • Able to work in a fast-paced environment with the flexibility to handle various duties and projects at one time
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